Privacy Policy

• Personal identifiers: full name, email address, WhatsApp / mobile number, college, university or organisation, and designation (student, faculty, corporate engineer).
• Academic and lab data: experiment progress, simulation observations, EVGURU AI conversations and report generation details.
• Payment data: payments are processed directly by PCI-DSS compliant third-party payment gateways such as Razorpay. We do not store your full debit/credit card number or UPI PIN on our servers.

• To create and maintain your Lab ID and lab access permissions.
• To send transactional notifications, lab credentials and replies to your enquiries.
• To provide academic help through the EVGURU engineering tutor.
• To improve our simulation models and platform performance.

We use HTTPS encryption and strict database access controls to protect your personal information against unauthorised access, alteration or disclosure.

We do not sell, rent or trade your personal information to third parties for marketing. We only share information with trusted service providers (for example payment gateways and email/SMS delivery partners) where strictly necessary to deliver our services.

We use essential browser storage to keep you signed in, remember your report details and save lab progress. Anonymous usage statistics may be used to monitor platform performance and errors.

You may request access to, or correction of, the personal data we hold about you by writing to admin@evguru.org.

In accordance with the Information Technology Act, 2000 and the rules made under it:

• Grievance Officer: Skill Coach India / Virtual EV Labs
• Email: admin@evguru.org
• Response time: within 48 hours on business days.